Privacy & Cookies Policy
van Heyningen and Haward Architects (“We”) take the privacy and safety of personal data extremely seriously. We collect your personal data for the purposes of providing you with an architectural service, or if you have contacted us with an enquiry. We do not buy or sell any data.
When using the van Heyningen and Haward Architects website, you agree that you are aware of the data practices that are explained in this statement.
The information we collect
If you use the ‘subscribe’ forms on our website van Heyningen and Haward Architects gathers what is referred to as personally identifiable information, this may include your name, address, telephone number and email address. As well as this, van Heyningen and Haward Architects assembles anonymous demographic information, this is data that applies to you and others, like your gender, postcode, age and title.
Information about the hardware and software of the computer you use is also gathered by van Heyningen and Haward Architects but this is not associated with any of the personal information we may collect (e.g. by using one of our web forms). This information may include: your referring website addresses, IP address, browser type and access times. van Heyningen and Haward Architects applies the information used to manage the website and the services offered to you, to take note of statistics that concern how our users navigate the van Heyningen and Haward Architects website and to provide our clients with the highest quality of service possible.
How we use your information
van Heyningen and Haward Architects will not share your personal information with 3rd parties unless you have previously agreed to it.
van Heyningen and Haward Architects takes note of the websites and pages our customers visit. This is used in an effort to understand which van Heyningen and Haward Architects services prove to be popular with our customers. We use this to deliver various advertising and other similar content within van Heyningen and Haward Architects to users who show signs of interest in a certain subject.
van Heyningen and Haward Architects will share your personal information, without notice, only if required to by law or if we believe, in good faith, that the action is essential in order to:
- Follow the law or comply with any legal action van Heyningen and Haward Architects has been served with, relating to the website.
- Safeguard van Heyningen and Haward Architects customers and others.
- Safeguard the rights and property of van Heyningen and Haward Architects.
When handling personal data we will ensure we:
- Collect data only for a necessary purpose – any personal data no longer deemed necessary or adhering to lawful standards, will be safely destroyed unless we are legally required to retain said information for a stated period of time.
- Store all data in a secure location – we pledge to regularly ensure we are compliant with privacy laws which apply to our business and industry
- Keep all data clean and current – individuals have the right to access, amend, or request removal of the data we hold about them.
- Adhere to all individual rights covered by privacy laws – if it is necessary to share information with third parties, we will make sure said third party is compliant with privacy laws and will protect such data
- Are completely clear and open in relation to how we use and store personal data – information on how we handle personal data will be clear, concise, widely available and up to date
You have the right to access any information held about you. If you provide us with proof of your identity, we can provide you with all details of the information we hold about you.
Unless otherwise indicated, we are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Collecting information online with cookies
Cookies are small text files that are situated on computers and other such devices, their function is to establish users or devices and to gather data. Cookies can be defined by placing them into one of four different categories, this is based on what their purpose is and what they do to achieve this purpose:
- Strictly necessary cookies
- Performance cookies
- Functional cookies
- Cookies for marketing purposes.
Why we use these different cookies
Strictly necessary cookies:
These are the foundation of a website. They are what allows you to use a website’s basic features and navigate around a website. If these cookies were not active, services you ask for can’t be provided.
These are the cookies that assemble data about how you and other users are using our website. For example, information collected includes the domain name of the website you have previously visited and the average duration of your visit. These cookies are not for collecting data that uniquely identifies you and only collates mass and anonymous data.
These remember choices you have made on the website. They can also be used to remember how you have changed customisable options on the site, like text size and fonts. They can also provide services you have requested, like sending us a contact form. This data can be anonymised, and it cannot be used to track how your browser is used on other websites.
Targeting and advertising cookies:
These are the cookies that are used to observe trends in your browsing and offer interest-based target advertising. They can also reduce the amount an ad is shown to you and can ascertain certain ad campaigns levels of effectiveness. These can be put in place by marketing networks with the website operator’s permission. They remember visited websites and share this data with other organisations, like advertisers.
The cookies we use
Google Analytics is used to analyse various statistics such as page use, interactions and website paths, this is in the pursuit of assessing and improving our website. These are ‘digital analytics’. Particular data might also be recorded when users provide it after online forms are filled out. You can opt out of this via Google Analytics or by using Google’s add-on:
Your control over cookies
You are able to control and change website cookies in your own browser settings, and you can change these settings when you would like. You can accept, reject, or delete cookies at your own convenience. If you do choose to alter your settings, certain features may not work as they were originally intended. All browser settings are slightly different in some way or another, and so when organising cookies, you should use the relevant settings in your browser.
We’ve provided some useful links that present more detail about cookies, their use, and how you can alter your cookie settings:
The links below contain guides on disabling and removing cookies in the following web browsers:
What are other tracking technologies?
Web beacons are electronic images and they may be on some of our web pages. They are also known as single-pixel gifs and also transparent graphic images. These are used to deliver cookies on websites, they count the users who have visited these websites, supply various services, and assess how effective advertising campaigns are. These might also be present in emails or newsletters to help us understand if emails are opened or if links are clicked on.
Web server & application logs:
Our servers assemble specific data automatically, this helps with administering and safeguarding services, use of analysis, and enhancing user experience. The data collected may include:
- IP address and browser type
- Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA), and similar identifiers we or others may assign
- Device operating system and other technical facts
- The city, state, and country from which you access our website
- Pages visited and content viewed, stored, and purchased
- Information or text entered
- Links and buttons clicked
- URLs visited before and after you use our services
- Third Party Cookies
Securing your information
We assure you that van Heyningen and Haward Architects protects your personal information from access we haven’t authorised, its use or disclosure. van Heyningen and Haward Architects secures the personally identifiable information you have provided on computer servers that are in a safe environment, and are completely controlled and protected from access we haven’t arranged, use or disclosure.
Questions and comments
or write a letter to us at van Heyningen and Haward Architects, 1A Harmood Street, London, NW1 8DN. We will use any reasonable means available to quickly identify and rectify the issue.
If you have any queries about our website, our products and/or services we provide, please don’t hesitate to let us know via the "contact" page.